Terms of Service

A product of Uptown Solutions LLC

Effective date:23 April 2026 Last updated: 28 May 2026

These Terms of Service (“Terms”) are a legal agreement between Uptown Solutions LLC, a Florida limited liability company (“SettleTrack,” “we,” “us,” or “our”), and you or the entity you represent (“you,” “your,” or “Customer”). They govern your access to and use of the SettleTrack website at mysettletrack.com and our software-as-a-service platform (together, the “Service”).

By creating an account, clicking “I agree,” or using the Service, you accept these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and “you” includes that entity.

1. The Service

SettleTrack is a profit-and-loss analytics platform for TikTok Shop sellers. The Service lets you connect your TikTok Shop (via TikTok’s official Partner APIs) or manually upload data to track orders, platform fees, ad spend, affiliate commissions, refunds, and computed net profit. We may add, remove, or change features at our discretion. We will give reasonable advance notice of material changes that materially reduce functionality for paid Customers.

2. Accounts

2.1 Eligibility

You must be at least 18 years old and legally able to enter a binding contract. The Service is intended for business use by owners and operators of TikTok Shop or TikTok Shop-adjacent businesses. It is not designed for personal, household, or family use.

2.2 Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Enable multi-factor authentication if available. Notify us immediately at security@mysettletrack.com if you suspect unauthorized access.

2.3 Accuracy of information

You agree to provide accurate, current, and complete information during registration and to keep it updated.

3. Subscription plans and fees

3.1 Plans

The Service is offered on free trial and paid subscription plans. Current plans, features, and prices are posted at mysettletrack.com/pricing. We may change prices with at least 30 days’ notice for existing subscribers; new prices take effect at your next renewal.

3.2 Billing

Paid plans are billed monthly or annually in advance via our third-party payment processor. All fees are in US dollars and are non-refundable except as required by law or as stated in Section 3.3.

3.3 Trials and refunds

If we offer a free trial, we will disclose the trial length and what happens at the end. If you cancel within 14 days of first payment and have not imported substantial data, contact billing@mysettletrack.com for a refund.

3.4 Taxes

Prices are exclusive of applicable sales, use, VAT, GST, or similar taxes. You are responsible for these where applicable.

3.5 Failed payments

If a payment fails, we may suspend the Service until payment is made. If payment is not resolved within 30 days, we may terminate the account and delete its data consistent with our retention policy.

4. Your data and content

4.1 Ownership

You retain all rights in the data and content you provide to the Service or that we sync on your behalf from TikTok (“Customer Data”). We claim no ownership over your business data.

4.2 License to us

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely for the purpose of providing, securing, and improving the Service for you. This license ends when you delete the data or the account, subject to our retention policy described in the Privacy Policy.

4.3 Aggregated, de-identified data

We may create and use aggregated, de-identified statistics derived from Customer Data — for example, “the average TikTok Shop seller in our user base sees a 22% contribution margin.” Such aggregated data never identifies you or your customers and is not Customer Data. We may use it to operate and improve the Service, produce benchmarks, and publish industry insights.

4.4 Your responsibilities

You represent and warrant that:

You have the right to provide all Customer Data to us and to authorize us to process it as described here and in our Privacy Policy
You will comply with TikTok’s seller terms and all applicable laws in your use of the Service
You will not upload data that is unlawful, infringes third-party rights, or contains malicious code

5. Acceptable use

You agree not to:

Reverse engineer, decompile, or attempt to extract the source code of the Service
Use the Service to build a competing product
Resell or sublicense the Service without a written commercial agreement with us
Access the Service by any automated means except through the interfaces we provide
Attempt to circumvent usage limits, rate limits, or access controls
Use the Service to store, process, or transmit material that infringes intellectual property, violates privacy or publicity rights, is defamatory, obscene, or unlawful
Use the Service to send spam or conduct any phishing, fraud, or impersonation
Introduce viruses, worms, or other malicious code into the Service
Interfere with the Service’s operation or security
Use the Service in violation of TikTok’s terms, policies, or applicable export control or sanctions laws

We may investigate suspected violations and suspend or terminate your access for confirmed violations.

6. Third-party services

The Service integrates with TikTok Shop, TikTok Ads Manager, and other third-party platforms. Your use of those platforms is governed by their terms, not ours. We are not responsible for outages, errors, or data accuracy of third-party services, including TikTok. If TikTok changes, limits, or removes API access, we will do our best to adapt, but we cannot guarantee uninterrupted connectivity.

SettleTrack is an independent, third-party application. It is not affiliated with, endorsed by, or sponsored by TikTok Pte. Ltd., ByteDance Ltd., or their affiliates, except to the extent we are an approved TikTok Shop Partner, which gives us permission to integrate — not endorsement of our product.

7. Intellectual property

7.1 Our IP

The Service, including all software, designs, text, graphics, logos, and documentation, is owned by Uptown Solutions LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service as permitted by these Terms. No other rights are granted.

7.2 Feedback

If you send us suggestions, feedback, or ideas about the Service, we may use them without restriction or obligation to you, and you grant us a worldwide, perpetual, royalty-free license to do so. You do not have to send feedback, but if you do, you understand it is not confidential and we are not obligated to pay for or credit it.

7.3 Trademarks

“SettleTrack” and our logos are trademarks of Uptown Solutions LLC. Do not use them without written permission, except as necessary to accurately refer to the Service (for example, “integrates with SettleTrack”).

8. Termination

8.1 By you

You can cancel your subscription or delete your account at any time from the Service settings or by emailing support@mysettletrack.com. Cancellations take effect at the end of your current billing period; you retain access until then.

8.2 By us

We may suspend or terminate your access:

For material breach of these Terms that you do not cure within 30 days of notice
For non-payment after 30 days past due
Immediately, without notice, if we reasonably believe you have engaged in fraud, illegal activity, or conduct that poses a security risk to us or other Customers
If we are required to by law or by a court order
If we discontinue the Service, with at least 90 days’ notice where feasible

8.3 Effect of termination

On termination:

Your right to use the Service ends
We will give you 30 days to export your data before purging it, except where earlier deletion is required for security reasons
Provisions that by their nature should survive termination do survive: Sections 4 (data license for retention periods), 7 (IP), 9 (disclaimers), 10 (limitation of liability), 11 (indemnification), 12 (dispute resolution), and 13 (miscellaneous)

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
RESULTS FROM THE SERVICE WILL BE ACCURATE OR RELIABLE
ANY ERRORS IN THE SERVICE WILL BE CORRECTED

Important for our profit calculations:The Service calculates profit, margin, and fee estimates based on data you provide or data we sync from TikTok, applying publicly documented TikTok fee formulas in effect at the time. These calculations are estimates for informational purposes. They are not accounting, tax, legal, or financial advice. Do not rely on them as a substitute for professional advice or for your official accounting records. We do not guarantee that our calculations will match TikTok’s invoices exactly, because TikTok’s fees can change, be adjusted after the fact, or include amounts we do not have visibility into.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100).

These limits apply in the aggregate to us, our affiliates, and our suppliers. They do not apply to liability that cannot be limited by law (for example, gross negligence, willful misconduct, or our indemnification obligations if any).

11. Indemnification

You will defend, indemnify, and hold harmless Uptown Solutions LLC and its officers, employees, and agents from any claims, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your breach of these Terms
Your violation of applicable law
Your Customer Data (including any claim that our processing of your Customer Data on your behalf infringes a third party’s rights)
Your use of the Service in a way that violates TikTok’s terms

We will promptly notify you of any such claim, let you control the defense (subject to our right to participate with our own counsel at our expense), and reasonably cooperate with you.

12. Dispute resolution

12.1 Informal resolution first

Before filing any formal claim, you agree to contact us at legal@mysettletrack.com with a description of the dispute. We will try in good faith to resolve it informally for at least 30 days.

12.2 Binding arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, then in effect.

The arbitration will take place in Palm Beach County, Florida, or remotely, at your option.
The arbitrator, not a court, has exclusive authority to decide arbitrability.
The decision is final and binding.
Judgment may be entered in any court of competent jurisdiction.

12.3 Class action waiver

YOU AND WE AGREE TO BRING CLAIMS AGAINST EACH OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Either party may bring:

A small-claims-court action in a court of competent jurisdiction
A claim for injunctive or equitable relief to prevent infringement of intellectual property or confidentiality

12.5 Opt-out

You may opt out of the arbitration agreement by sending us written notice at legal@mysettletrack.com within 30 days of first accepting these Terms. If you opt out, Section 12.6 applies instead.

12.6 Courts (if you opt out of arbitration)

If you have opted out, any dispute will be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and both parties consent to personal jurisdiction there.

12.7 Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 12.

13. Miscellaneous

13.1 Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you at least 30 days before they take effect (by email or by posting a notice in the Service). Continued use after the effective date means you accept the new Terms. If you do not agree, stop using the Service before the new Terms take effect.

13.2 Entire agreement

These Terms, together with our Privacy Policy and any order form or subscription confirmation, are the entire agreement between us and supersede any prior agreements on the subject.

13.3 Severability

If any part of these Terms is held unenforceable, the rest remains in effect.

13.4 No waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

13.5 Assignment

You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or to a successor in a merger or acquisition.

13.6 Force majeure

Neither party is liable for delays or failures caused by events outside reasonable control (natural disasters, war, pandemic, internet or utility outages, government actions, third-party service failures including TikTok API outages).

13.7 Relationship of the parties

We are independent contractors. Nothing here creates a partnership, joint venture, agency, or employment relationship.

13.8 Export compliance

You will comply with US export control and sanctions laws. You represent that you are not located in, and will not use the Service in, a country subject to US government embargo.

13.9 Notices

Notices to you may be sent by email to the address on your account or posted in the Service. Notices to us must be sent to legal@mysettletrack.com and copied to Uptown Solutions LLC, 17288 Boca Club Blvd, Unit 2001, Boca Raton, FL 33487.

13.10 Headings

Headings are for convenience only and do not affect interpretation.

Contact

Uptown Solutions LLC

17288 Boca Club Blvd, Unit 2001
Boca Raton, FL 33487
Florida Document Number: L26000149970

Email: legal@mysettletrack.com